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Solved
Dropbox wont appear after install (Windows 11)
Situation: After re-intallation and advanced re-installation of dropbox I am unable start the program. Dropbox application appears and task manager but there is no folder in Windows Explorer, and n...
This was resolved by Dropbox support.
* It was determined that the installation had not been completing correctly / fully.
* Creation of a new windows user profile and reinstallation resolved the issue. Likely a setting / corruption was causing dropbox to not be able to be installed correctly.
* Its a fairly simple process of copying over any files from your other user profile to the new user profile in windows.
Can you send me the steps to accomplish this? Or has there been an update to the resolution as I have the same issue.
This is beyond frustrating. The program will not launch. I cannot uninstall it and reinstall. It is like purgatory. What is the simple solution?
- Same! It is so frustrating. I have installed and uninstalled 11 times. Still won’t open or work. I have spent way too many hours on something that should have taken less than 15 min. I just need it fixed so I can get back to work. 😡😡😡
- Walter
Dropbox Community Moderator
Hi karenmmilam, sorry to hear about this.
I'm not sure if this will help, but could you navigate to your computer's Settings → Personalizations → Taskbar → Taskbar corner overflow and set Dropbox to On from there?
Let us know how it goes!
- I will try that. More info….. My new laptop has windows 11. I wouldn’t think that would be a problem. I cannot get Dropbox to show up on desktop or task bar but it is sowing on installed programs. I cannot get it to open. The mouse pointer spins then just stops like I haven’t done anything. Since it will not open I have not been able to log in to download my folder. I have the paid version of Dropbox (don’t remember the name but is about $125 a year). I will try your advice and hope it works. I’ll let you know. Thank you
- Walter
Take you time, Karen - just keep me posted!
- No that did not work. Dropbox does not appear in the task overflow in settings. My computer shows it’s installed but still does not show an icon on the desktop or taskbar. BUT shows in program files as being installed.
Me too.... Windows 11 - none of the techies can help. I've been a Dropbox customer for 10+ years and I can't sign onto my new main desktop...
