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Kapriss's avatar
Kapriss
Helpful | Level 5
3 years ago
Solved

DropBox won't finish the Set Up on Win10

Hello ! I downloaded the .exe and installed DropBox (I just reinstalled Win10 on my PC) The first part went well but the Set Up process takes forever and gets nowhere... No error message, nothing...
desktop
Install
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Thanks for the info, if the app is definitely not installed, then try downloading the offline installer (choose the appropriate version for your computer) and let me know how it goes.

AVeenstra's avatar
AVeenstra
New member | Level 2
3 years ago

I should not have any devices connected to the account. The one that was using it on died and i have recycled it. how do i find out how many devices it is promulgating to?  I have looked in settings and manage account, don't see a list of devices anywhere.

 

Kapriss's avatar
Kapriss
Helpful | Level 5
3 years ago

AVeenstra  Sign in to your account on line 

You'll find the list of linked devices under the SECURITY tab

 

  • AVeenstra's avatar
    AVeenstra
    New member | Level 2
    3 years ago

    Thank you! That was the issue. It set up in seconds. 

     

    There were old PCs on the account.

     

    It would be helpful if instead of dancing boxes, we got a message saying that you have too many devices on this account, go to security to review device list or upgrade here. 

     

    Thank you so very much for your time and for sticking with me!!!

     

  • Kapriss's avatar
    Kapriss
    Helpful | Level 5
    3 years ago

    AVeenstra  I'm glad it worked !

    Others have helped me, I helped you, that's how the world should always go round !

    Have a nice weekend !

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