Forum Discussion

kladdbrown's avatar
kladdbrown
New member | Level 2
2 years ago

Error message appears when trying to open folders on the Dropbox site

On Os operating system, on web, I go to dropbox and try to open my folders.  Then I get an error message "Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been no...
Error Messages
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi kladdbrown, thanks for bringing this to our attention.

 

As it sounds like you're trying to access your account on the Dropbox site, could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!

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