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Forum Discussion
kbarkholz
3 years agoExplorer | Level 4
Error Message on Mac when trying to open dropbox application
Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to giv...
Megan
Dropbox Community Moderator
3 years agoHi kbarkholz, let's jump right into this!
Could you try the steps Walter has provided here, and let me know how this works out for you?
Keep me posted, and we'll take it from there!
- kbarkholz3 years agoExplorer | Level 4
That worked! Thank you so much!! I appreciate the help!
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