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kbarkholz's avatar
kbarkholz
Explorer | Level 4
3 years ago
Solved

Error Message on Mac when trying to open dropbox application

Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to giv...
  • Megan's avatar
    3 years ago

    Hi kbarkholz, let's jump right into this! 

     

    Could you try the steps Walter has provided here, and let me know how this works out for you?

     

    Keep me posted, and we'll take it from there! 

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