Forum Discussion

InsomniaStudios's avatar
InsomniaStudios
New member | Level 1
2 years ago

File Explorer automatically opens when app launches at startup on Windows

As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the...
desktop
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi InsomniaStudios, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application without uninstalling it first by clicking this link?

 

Keep me updated with any progress!

  • Nuber Lone's avatar
    Nuber Lone
    New member | Level 1
    2 years ago

    I have the same problem; I already tried reinstalling, but it doesn't fix it. The file explorer keeps opening automatically

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi Nuber Lone, could you follow these steps to disable the automatic startup, and then try rebooting your machine to see if the issue is repeated?

      • Nuber Lone's avatar
        Nuber Lone
        New member | Level 1
        2 years ago

        I have a scheduled task that opens Dropbox every hour to ensure that the files are syncing. It's annoying when the folder containing Dropbox opens; I don't know if I'm explaining myself well. That didn't happen a week ago—this behavior was added with the latest update :(

  • InsomniaStudios's avatar
    InsomniaStudios
    New member | Level 1
    12 months ago

    Sorry for the delay in responding, but no this did not work for me, the behavior is still happening.

  • tzvi melamed's avatar
    tzvi melamed
    New member | Level 1
    12 months ago

    Hi,  It happens to me also, in the last few days.  It's very annoying.

    please resolve the problem asap.

    thanks, Tzvi

  • JazzRay's avatar
    JazzRay
    New member | Level 2
    10 months ago

    HI this didnt work for me.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Sorry to hear that JazzRay 

      If a simple reinstall didn't help with this, you can try an advanced reinstall as well. 

      Let us know of any updates!

      • JazzRay's avatar
        JazzRay
        New member | Level 2
        10 months ago

        I have managed to reinstall it after a clean uninstall. It is just indexing, and the Dropbox badge is also showing. Thanks.

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