Forum Discussion

InsomniaStudios's avatar
InsomniaStudios
New member | Level 1
2 years ago

File Explorer automatically opens when app launches at startup on Windows

As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the...
desktop
windows
JUVE-Quan's avatar
JUVE-Quan
Helpful | Level 5
10 months ago

Yeah, been running into this issues for months.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Did you contact our support team to look further into this with account and device specific information since you first noticed this JUVE-Quan? 

    • JUVE-Quan's avatar
      JUVE-Quan
      Helpful | Level 5
      10 months ago

      No because I usually have to find solutions myself. I don't wanna bother the staff.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        I would definitely suggest reaching out to our support team, since this is an ongoing issue for you, JUVE-Quan.

        If you do reach out to them, make sure to also send us your ticket number!

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