Forum Discussion

Mkojiro's avatar
Mkojiro
New member | Level 1
9 months ago

File names are cut off on the Dropbox site

How is it possible for an app this old to still not allow a user to alter the field length? 

20 odd characters is grossly insufficient for anyone with real organisation habits. Why can I not simply see longer file names? Why? What is the justification for this?

Take myself, a 3d modeller. I constantly have files that are categorised by project/object/component (often with more additions like side or versions).

It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007.

If this isn't fixed we're going to stop paying for it.

15 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    I completely understand, Mkojiro.

    I just emailed you and we'll continue there.

  • EvertA's avatar
    EvertA
    New member | Level 2
    5 hours ago

    Has this been solved already? I'm facing the same problem with a folder that was shared with me. Using windows 11, doesn't matter which browser I try Chrome, Firefox, Edge, ...

    It shouldn't be that hard for Dropbox support to reproduce this issue.

    Look at all the whitespace, but no way to see the full file and folder names which unfortunately all start the same...

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey EvertA, thanks for the nudge here and sorry to see that you're having this issue.

    When hovering over the column headers line (the line with the "name", "modified" and "size" options) with your mouse, do the column separators appear for you?

    You should be able to adjust the width of each column with those separators.

    I tested it on my end and it works for me, so can you check and let me know if you're seeing a different behavior?

    Make sure to also try private browsing, to see if that makes a difference.

  • EvertA's avatar
    EvertA
    New member | Level 2
    2 hours ago

    Hi Hannah​ ,

    No, there are no column separators appearing. So I cannot resize the columns. Same as what the other person reporting this problem already mentioned.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    45 minutes ago

    Thanks for checking, EvertA.

    Since we cannot reproduce this on our end, I just sent you an email, to investigate it further.

    See you there!

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