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Christos K.
1 month agoHelpful | Level 5
I see no menu after clicking on the Dropbox tray icon on Fedora 43.
Application Affected
Dropbox Tray Icon
Device
ThinkPad 230
Operating System/Browser (if using the web)
Linux Fedora 43
Dropbox App Version (if using the app)
Dear all, after losing many hours, I am getting nearer to make Dropbox work on Fedora 43 as it should. For now, I can see the Dropbox folder, the Dropbox tray icon on the top bar, however clicking on it (left/right click) does absolutely nothing. It means that it keeps synchronising all folders, which I don't want.
I know that when installed correctly, the tray icon does show the sync menu, allowing to select which folders to sync and which not to. So obviously, I've gone wrong somewhere.
Has anyone got a cure for this? I am not an expert, but have really found this very difficult..
All help is welcome.
Thank you. Kind regards,
Christos
16 Replies
- Walter1 month ago
Dropbox Community Moderator
Hey Christos K. - thanks for bringing this to our attention.
Can you clarify the version of the Dropbox desktop app installed on your machine?
Also, have you tried reinstalling it at all since you first noticed this?
Any additional information is more than welcome!
- Christos K.1 month agoHelpful | Level 5
Hello Walter and thank you for trying to help. I can't see how to find the version.
Dropbox tray icon shows no info when lift or right clicking (only shows the blue "sync" symbol). The Dropbox app icon does not appear on the "Apps list" in Fedora, it does appear though when you go to the "Gnome" app (showing "System apps", and all other Apps), but shows no version info.
Does it sound familiar? And is there a "idiot-proof" method to install Dropbox on Fedora 43 (not 42 or 39!!) offering FULL functionality, with the Dropbox tray icon?
Ever so grateful,
Christos
- Nancy1 month ago
Dropbox Community Moderator
Hi Christos, sorry for jumping in here.
To clarify, you’ve hovered over the Dropbox icon in your system tray and you still can’t see the Dropbox app version then, correct?
Can you send me a screenshot of the blue syncing icon that you see, if you try and click on the Dropbox icon?
When installing the Dropbox app, did you use the link provided on this page? If not, can you try and reinstall the app with our Linux installer instead and let me know if that helps?
- scarbosheep1 month agoHelpful | Level 5
I had the same error with the Dropbox menu disappearing. In fact, the icon itself entirely disappeared at first! dnf update on Fedora 43 was not working because nautilus-dropbox would refuse to update, always saying 404.
1/1] nautilus-dropbox-0:2025.05.20-1.fc43.x86_64 100% | 13.0 B/s | 15.0 B | 00m01s
>>> Status code: 404 for http://linux.dropbox.com/fedora/43/x86_64/nautilus-dropbox-2025.05.20-1.fc43.x86_64.rpm (IP: redacted)
>>> Status code: 404 for http://linux.dropbox.com/fedora/43/x86_64/nautilus-dropbox-2025.05.20-1.fc43.x86_64.rpm (IP: redacted)
>>> Status code: 404 for http://linux.dropbox.com/fedora/43/x86_64/nautilus-dropbox-2025.05.20-1.fc43.x86_64.rpm (IP: redacted)
>>> Status code: 404 for http://linux.dropbox.com/fedora/43/x86_64/nautilus-dropbox-2025.05.20-1.fc43.x86_64.rpm (IP: redacted)
>>> No more mirrors to try - All mirrors were already tried without success
---------------------------------------------------------------------------
Sure enough, those mirrors are all invalid. Instead, I managed to download the RPM instead from
https://linux.dropbox.com/packages/fedora/ . Once I did, and installed that RPM, the Dropbox icon came back and the daemon started working again.
However, I, too, no longer have the menu pop up. I used to.
- scarbosheep1 month agoHelpful | Level 5
Dropbox menu works now. Just had to restart the computer after reinstalling nautilus-dropbox.
- Megan1 month ago
Dropbox Community Moderator
Hey scarbosheep!
Happy to see that your issue is now resolved!
If you need something else, please let me know and I will be more than happy to help every step of the way.
- Christos K.1 month agoHelpful | Level 5
Dear Walter, thanks so much for trying to help! Well, I've got some news: I've tried to re-install the Dropbox daemon through the command line (using "live help" help from MS Co-pilot)... after much "ping-pong" between "my output" and what the Co-Pilot was asking me to do, the Dropbox daemon got re-installed.
After a couple of re-starts, the menu finally appeared. So, I can now see that it originally "installed" version v240.3.8407. I've noticed that upon a restart (or a fresh start), the menu does not always appear (though the blue sync symbol comes on, and the blue/green symbols on the sync folders do appear as per normal).
At some point, it appeared again (and when it appears, all menu options are initially "grey" (inactive), and after a minute or two they become black (active), and then they work fine.
Today, the version got updated from v240.3.8407 to v240.3.8460. After the first 1-2 restarts, system tray icon still didn't show-up, however when I've checked Fedora's Apps for any system-updates, it did find an update. Installing the Fedora update and following another re-start, tray icon menu re-appeared and works correctly (which is why I could see the new version installed).
All in all, it appears somewhat temperamental but eventually OK. Will keep an eye on it and I intend to install Dropbox again on my other ThinkPad T430s, also running Fedora 43 and see what happens.
What I find scary, is that I've only managed to install it using Co-Pilot (and it took me nearly 2 hours, exchanging command outputs, till Co-Pilot eventually spotted "the right way" (too complex for me to remember).
Will keep the community posted. Very grateful for all suggestions.
Kind regards,
Christos - Christos K.1 month agoHelpful | Level 5
Hi Nancy, and thanks so much for trying to help me. I wasn't aware of that page above. Instead, I've installed from
https://www.dropbox.com/install-linux
(it was the link from Google Search), and downloaded the one for "Fedora 37 or higher". I then used terminal to install a couple of commands to make the tray icon to appear, and Python3-dkg (sorry, can't remember the exact name, but it certainly needed command line to install 2-3 dependencies to make the tray icon also appear).
I did find very tricky the installation of the daemon (it wasn't starting and was stuck at 0% for very long). One command (from Co-Pilot) seems to somehow make it work and finally start downloading, but as mentioned onto the first post, sync menu didn't appear.
All in all, a very tough experience for a Linus newbie such as myself. It would REALLY help if Dropbox could make a full, auto "trouble-free" way to install the App in Debian/Fedora distros, that gives FULL functionality.
It would help a lot if Dropbox could also provide the default option to "free hard drive space" as per Windows & MacOS, where user can have all folders appearing on the File manager, but without taking the space of the hard drive.
Thank you!
Kind regards,
Christos
- Christos K.1 month agoHelpful | Level 5
Indeed, I've also tried that route, and noticed that there is NO dedicated link for Fedora 43. The last one refers to Fedora 42 (nautilus-dropbox-2025.05.20-1.fc42.x86_64.rpm)
- Christos K.1 month agoHelpful | Level 5
Dear Nancy, having seen the link you are highlight above on your post, is that link the latest "recommended" link to use for installing Dropbox on Fedora 43? I'm asking as I've never seen it before!
Thank you,
Christos
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