Forum Discussion

alexnasla's avatar
alexnasla
Explorer | Level 4
2 months ago

Finder integration broken on macOS 15.6 (no status icons, incorrect folder sizes)

Application Affected (Dropbox App, Finder Integration) Device (Mac Studio M4 Max) Operating System/Browser (if using the web) (macOS 15.6) Dropbox App Version (if using the app) (240.2.8086) ...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for checking, Alex!

If you haven't already, can you also restart your computer, to see if it helps?

If not, try the following:

- Click on the Dropbox icon from your Desktop and quit the application
- Open your Activity Monitor from your Mac Utilities folder
- Force quit out of the instances of the Dropbox application that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left
- Re-start Dropbox from the applications folder by double clicking on the Dropbox application
- Click on the Apple icon in the top left of your screen
- Click on "force quit"
- Relaunch Finder

alexnasla's avatar
alexnasla
Explorer | Level 4
2 months ago

Hey Hannah, 

Sorry for some reason I didn't get a notification that you replied. 

Anyway, I just tried what you asked and still nothing different :(.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi alexnasla, thanks for the info. At this point it might be better for the support team to look into this in more detail.
    You can contact them directly via this link, and they'll be able to investigate further.

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