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berwajm's avatar
berwajm
New member | Level 2
2 years ago

Getting a network error with manual uploading in Dropbox iPhone app

Recently when using Dropbox app attempting to upload photos on iPhone, name is not auto populating and upload fails with complaint of network. All works fine from ipad

iOS
Mobile
upload

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi berwajm, thanks for bringing this to our attention.

     

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

     

    This will help me to assist further!

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