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Mark Jackson C.'s avatar
Mark Jackson C.
Explorer | Level 4
4 years ago
Solved

Getting Access to Replay

Hi, I am the admin for our account and I would like to try out Replay for our video production services. Am I able to be given access to this?   I reached out to support and they told me to fill...
Dropbox Replay
  • Emma's avatar
    Emma
    4 years ago

    Hi all,

     

    The team have fixed this issue and Replay should be working properly. If you are still experiencing issues please let us know.
     
    Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

zuparino's avatar
zuparino
New member | Level 2
4 years ago

Same here...

ROMAN LEHMANN's avatar
ROMAN LEHMANN
Explorer | Level 4
4 years ago

Same problem here.

  • Emma's avatar
    Emma
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi everyone,

    Thanks for raising this, we’re looking into it and we’ll let you know once we have an update.

    Thanks!
    • butterid's avatar
      butterid
      Explorer | Level 4
      4 years ago

      please keep us informed. 36h passed with no update or solution. if you are trying to establish this tool vs. frame.io, it makes me wonder how it can happen, that my clients and me are denied access in the middle of several projects...

      • Emma's avatar
        Emma
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hi all,

         

        The team have fixed this issue and Replay should be working properly. If you are still experiencing issues please let us know.
         
        Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.

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