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Forum Discussion
stang92x
6 months agoHelpful | Level 6
Green or blue icons on my files after uninstalling the Dropbox desktop app on Windows
Hello!
I just uninstalled dropbox on one of my computers and something really bad happened!
Now all of my files on my computer have a green box with a white checkmark or a blue box and 2 arrows p...
- 6 months ago
I figured it out!
It was a norton backup feature!
I totally forgot about it!
Thanks all for your help!
stang92x
6 months agoHelpful | Level 6
Yes it might be onedrive... I have tried everything
I am also talking to windows about this [can you look over?]: https://answers.microsoft.com/en-us/windows/forum/windows_11-wintop_apps-win_subtopwinapps/uninstall-dropbox-problem/0b8747cc-b1ea-4170-948b-662bf3efcb4b?messageId=e60904bd-a7d4-4deb-b9e6-c6aa0954dc5d
stang92x
6 months agoHelpful | Level 6
I just tried to uninstall onedrive then restart and still there
Also, currently have the norton backup activated as well... it might be that!
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