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Forum Discussion
tsomek
26 days agoHelpful | Level 6
Hidden Dropbox logs folder is stuck, continually growing bigger, now beyond 300GB
Application Affected
(Dropbox app & backup) Device
(Optiplex 3060 i5-8500, 16GB RAM, 500GB SSD) Operating System/Browser (if using the web)
(Windows 10) Dropbox App Version (if using t...
exouk
17 days agoHelpful | Level 5
Walter, thank you.
I'm glad to report that deleting .dropbox.cache after I let it fully sync, and a reboot has finally fixed the issue.
I think part of the issue was DB could not fully sync due to running out of HD space.
I hope some of the details on this post help others.
All the best.
jusy
14 days agoExplorer | Level 4
Unfortunately no success on my side. I stopped dropbox, deleted all files and folders in .dropbox.cache, rebooted, and restarted dropbox.
It created 6 new subdirectories in .dropbox.cache. They remained empty so far for about 2 days, but the problem still exists on my side: It still tries to download over 700,000 files. That number is exactly the same as before. As far as I can see in my log files, very little has been downloaded (if anything at all).
dropbox itself got updated to version 237.4.5655 on my side. Other than that, no obvious change. The log folder still gets filled, but eventually gets deleted after about 1 hour / 10,000 files during daytime (but not when no other processes are running at night).
I should mention that no new files or modified files have been synced since the start of this issue, i.e., for about 12 days now on my side.
I am wondering: What are those files in Users/[UserID]/AppData/Local/Dropbox/instancex (where x=3 on my side). Those are pretty big data base files and get updated regularly. I do not manually want to mess with them, but could they contain what dropbox tries to download (or upload) unsuccessfully - and could some of them be modified or deleted?
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