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Forum Discussion
Solved
Hidden Dropbox logs folder is stuck, continually growing bigger, now beyond 300GB
Application Affected
(Dropbox app & backup) Device
(Optiplex 3060 i5-8500, 16GB RAM, 500GB SSD) Operating System/Browser (if using the web)
(Windows 10) Dropbox App Version (if using t...
Hi everyone - Thanks for highlighting this issue with the logs running away in size.
We believe we've found the problem and it is fixed in V240, the next Desktop release, which is slated for next week (week of Jan 20, 2026).
If you still have a problem after upgrading next week, please consider opening a support ticket so we can get the to bottom of your issue! We might need more detail than you'd prefer to post in a public forum thread.
Same issue here on macOS Sequoia 15.7.2, Dropbox version 239.4.8301
I discovered today that my .dropbox/logs/1 folder had grown to 123 GB (65,535 files at ~1 MB each), completely filling my 500 GB drive.
After clearing the logs, they started growing again immediately — 1.6 GB within 15 minutes, even with Dropbox just doing a normal sync of ~70 files in the background.
Key observations:
- Dropbox process shows 100% CPU usage and ~8 GB RAM while this happens
- Logs continue to grow even after "quitting" Dropbox (helper processes stay alive)
- Had to use `pkill -9 -f Dropbox` to fully stop it
- This is a recent issue — never seen this in years of using Dropbox
This appears to be a regression in a recent Dropbox update. The logging is completely out of control and there's no log rotation happening.
For now I'm forced to keep Dropbox closed and periodically run cleanup scripts to delete the logs folder. This is not a sustainable workaround.
Please escalate this to engineering — multiple users are being affected and it's filling up drives overnight.
Dell_Dropbox
Community Manager
Community Managerrazzamatazz thanks for flagging
We're aware of this issue and its actively being worked on, although I can't provide a timeline for updates I'll circle back in this thread when we know more.
