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igoroliveiragg's avatar
igoroliveiragg
Explorer | Level 4
27 days ago

High CPU usage on MacOS Tahoe 26.1

Both processes constantly uses 50-60% cpu on background and its making my Macbook very slow. How can I fix it?  MacOS Tahoe 26.1 Macbook Air M1 Dropbox App 238.3.5842
Apple
desktop
Mac
igoroliveiragg's avatar
igoroliveiragg
Explorer | Level 4
21 days ago

Did all that, both processes (GPU and Renderer) still has high CPU usage, from the moment you start the app. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
21 days ago

Sorry to hear the issue persists, igoroliveiragg. 

Can you send me a screenshot of your current Dropbox app version, so that I can check this further?

  • igoroliveiragg's avatar
    igoroliveiragg
    Explorer | Level 4
    21 days ago

    237.4.5655

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      20 days ago

      Thanks for that, igoroliveiragg! I’ve also opened a separate ticket for you. 

      Please reply to it, when you see it, and we’ll look into this internally.

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