Forum Discussion

Andromfisk's avatar
Andromfisk
Helpful | Level 5
2 years ago

High RAM usage on Mac OS

Hello all,   Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dr...
desktop
Mac
Storage space
Andromfisk's avatar
Andromfisk
Helpful | Level 5
2 years ago

Hello Megan,

I've now screendumped the memory behaviour and it's quite clearly a leak. Every time I restart Dropbox (a couple of times per month) the memory usage goes back to normal levels again.

I think this problem is connected to Big Sur somehow. After upgrading to Sonoma I've continued to check daily, and the memory usage stays more or less the same even after a full week of work.

ZIP with all 27 anonymized snapshots here:

ZIP archive of PNG screenshots from Activity Monitor

Regards,


Andreas

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Andromfisk, hope it’s alright if I jump in. 

Due to security reasons, we can’t click on any external links here on the forum. Can you attach a few of these screenshots here by clicking on the camera icon in your message box?

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!