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mcrpanda's avatar
mcrpanda
Explorer | Level 3
7 years ago
Solved

How can I get the Paper desktop app?

Hi, I found this setting under Settings- Connected apps, but where can I get the Paper desktop app? Thanks in advance!
Dropbox Paper
Setting up the apps
  • Mark's avatar
    Mark
    7 years ago

    Its currently in close beta. 

    If you are part of the beta you will be able to install it via a pop up on screen when you go to http://paper.dropbox.com

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey Clementine11, thanks for joining us here!

Do you see a pop-up to install the desktop app when you visit the Paper home page here on the Windows computer?

Let me know what you find!

Clementine11's avatar
Clementine11
Explorer | Level 3
6 years ago

Thank you Daphne for your reply !

When I open this page nothing happens, but if open a paper doc then i have a pop up button saying "open in the app". If i click on it, nothing happens. I noticed on my dropbox app that i add a notification saying "Paper is downloading and will open when it's complete" but it's been two days and nothing happened. It's not installed on my PC and the only way i can open my paper docs from my computer is by right-clicking on it, open with, choose dropbox, which opens a new tab on Chrome.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for checking on that Clementine11!

    So we can have a better look at this, I've reached out to the email linked with your profile.

    When you have the chance, please have a look in your inbox for my message and we can take it from there.

    Cheers!

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