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Forum Discussion

Minaz's avatar
Minaz
Helpful | Level 6
5 years ago
Solved

How can I start the actual dropbox app in Windows 10 / not launching

I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder loca...
desktop
GUI
Setting up the apps
  • Elixir's avatar
    Elixir
    5 years ago

    Minaz Yes, it should open the Dropbox app window on single click. What happens when you hold the control-key and click the icon?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

You need to change the preferences within the Dropbox app to tell it to open the app and not Explorer. 

 

It gives you the option to change it on the 'General' tab

Minaz's avatar
Minaz
Helpful | Level 6
5 years ago

Hi Mark,

 

Since I am unable to launch my dropbox app in the first place, is there a way to change the preferences to set it to launch the app without being able to launch the app? I mean if I were able to launch the app in the first place I wouldn't need to set it in the preferences. The whole issue is that I can't get it to launch the app, so I cannot set anything within the app. When I launch dropbox, I only get the explorer. I need to get from there to the app in order to set preferences, so I am hoping someone can help me with finding a way to open the app.

 

Thanks!

 

 

  • Elixir's avatar
    Elixir
    Star | Level 19
    5 years ago

    Minaz Did you single (right or left) click the taskbar icon? In my case, only double click opens explorer window. 

     

    • Minaz's avatar
      Minaz
      Helpful | Level 6
      5 years ago

      Elixir So actually, when I double click, it also launches Windows Explorer. When I single click, whether it is a left or right click, it does nothing at all. Could this be the problem?

      • Elixir's avatar
        Elixir
        Star | Level 19
        5 years ago

        Minaz Yes, it should open the Dropbox app window on single click. What happens when you hold the control-key and click the icon?

  • Daniel18's avatar
    Daniel18
    Explorer | Level 4
    4 years ago

    omfg people cannot understand that you can't launch the app, and keep givng you solutions how to fix it inside the app that will not launch.

    READING IS HARD

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      4 years ago
      Daniel18 wrote:

      people cannot understand that you can't launch the app, and keep givng you solutions how to fix it inside the app that will not launch.

      The app they're referring to is not the app as it exists today. There was another portion of the Dropbox application that many referred to as "the app" and it was launched from the regular Dropbox desktop application. It was a separate file browser that was removed some time ago.

       

      If you're having a problem launching the Dropbox application, I'd suggest starting a new topic with the details of your issue.

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