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Minaz's avatar
Minaz
Helpful | Level 6
5 years ago
Solved

How can I start the actual dropbox app in Windows 10 / not launching

I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder loca...
desktop
GUI
Setting up the apps
  • Elixir's avatar
    Elixir
    5 years ago

    Minaz Yes, it should open the Dropbox app window on single click. What happens when you hold the control-key and click the icon?

Elixir's avatar
Elixir
Star | Level 19
5 years ago

Minaz Did you single (right or left) click the taskbar icon? In my case, only double click opens explorer window. 

 

Minaz's avatar
Minaz
Helpful | Level 6
5 years ago

Elixir So actually, when I double click, it also launches Windows Explorer. When I single click, whether it is a left or right click, it does nothing at all. Could this be the problem?

  • Elixir's avatar
    Elixir
    Star | Level 19
    5 years ago

    Minaz Yes, it should open the Dropbox app window on single click. What happens when you hold the control-key and click the icon?

    • Minaz's avatar
      Minaz
      Helpful | Level 6
      5 years ago

      That solved the problem. Holding CTRL allowed me to pull up the preferences menu, which I was then able to change to setup the Dropbox App. Thank you so much Elixir 

       

      • kingletit's avatar
        kingletit
        Helpful | Level 5
        5 years ago

        I have the same problem but this solution doesn't work for me. I have done an advanced reinstall (How to run an advanced reinstall of Dropbox | Dropbox Help), although some of the registry items did not appear. Installation also did not create a taskbar icon. When I add the icon and click, or CTRL-Click it, it  still opens the folder. Right clicking only shows "Dropbox" and "Uninstall" but clicking or CTRL-Clicking that also opens the folder.

         

        (The reason I tried the reinstall was that I don't have a Masters degree in computing and so could not make any sense at all of the response I got to ticket #14152215. That ticket is closed now, however I've been in hospital following a very serious accident and so could not reply to it.) 

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