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Minaz's avatar
Minaz
Helpful | Level 6
5 years ago
Solved

How can I start the actual dropbox app in Windows 10 / not launching

I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder loca...
desktop
GUI
Setting up the apps
  • Elixir's avatar
    Elixir
    5 years ago

    Minaz Yes, it should open the Dropbox app window on single click. What happens when you hold the control-key and click the icon?

Minaz's avatar
Minaz
Helpful | Level 6
5 years ago

That solved the problem. Holding CTRL allowed me to pull up the preferences menu, which I was then able to change to setup the Dropbox App. Thank you so much Elixir 

 

kingletit's avatar
kingletit
Helpful | Level 5
5 years ago

I have the same problem but this solution doesn't work for me. I have done an advanced reinstall (How to run an advanced reinstall of Dropbox | Dropbox Help), although some of the registry items did not appear. Installation also did not create a taskbar icon. When I add the icon and click, or CTRL-Click it, it  still opens the folder. Right clicking only shows "Dropbox" and "Uninstall" but clicking or CTRL-Clicking that also opens the folder.

 

(The reason I tried the reinstall was that I don't have a Masters degree in computing and so could not make any sense at all of the response I got to ticket #14152215. That ticket is closed now, however I've been in hospital following a very serious accident and so could not reply to it.) 

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