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Forum Discussion

RyanC's avatar
RyanC
Explorer | Level 4
2 months ago

How do I disable the "Welcome to Dropbox" badge popup on Mac?

I can see there's an option to disable the badge but I'm happy with the badge, just need to get this insanely annoying pop-up gone.

 

4 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey there, RyanC, welcome to our Community! 

    What happens when you click on the badge itself? Do you still see the same pop-up window then, or does it disappear? 

    Also, would you mind clarifying your OS, along with the Dropbox version that you're using on the machine? 

    Let me know more, and we'll take it from there!

  • RyanC's avatar
    RyanC
    Explorer | Level 4
    2 months ago

    It goes away when I click the badge.

    Running: 15.4.1 (24E263)

    Dropbox version: 223.4.4909

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey RyanC, thanks for the info! 

    If the pop-up goes away when you click on it, then it sounds like it's working as it should. 

    At the moment, you wouldn't be able to stop the pop-up unless you click on the badge. 

    You could always disable the badge entirely, but I didn't suggest it since this isn't what you wanted. 

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • RyanC's avatar
    RyanC
    Explorer | Level 4
    2 months ago

    That is a truly offensive design feature. That pop-up is a nightmare and I'm shocked that Dropbox thinks it's acceptable to have a "Welcome to Dropbox badge" pop-up EVERY time I switch windows or open a new document. When I swap over or open to quickly read or change something it's right there in the way!

    If that is the case I will simply disable the feature entirely, which is a pity because it would have been useful otherwise.

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