Forum Discussion

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
11 years ago
Solved

How to clear the Dropbox mobile app cache on iPhone/iPad?

Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
Mobile
Third Party Integrations
  • Tomáš P.2's avatar
    Tomáš P.2
    9 years ago

    Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)

Herma's avatar
Herma
Helpful | Level 5
8 years ago

That's the (stupid) question! How can i mark the post that gave the solution to my problem! 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey Herma, thanks for your swift reply! If already logged into the Forum, at the end of each post, you should see the following:

 

When you find the post that's the solution to your concern, just click on the green "Accept as Solution". Hope this helps! :upside_down:

  • Herma's avatar
    Herma
    Helpful | Level 5
    8 years ago

    Hmmmm, that's strange! I don't see that option. Do i have the wrong glasses......:sunglasses:?


    see my print screen.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey Herma, thanks for getting back to me on this! I can see that you aren’t able to check the “Accept as Solution” from the attached screenshot - so if you’re seeing the wrong image, then I have the wrong glasses on too. :laughing: 
     
    Could you try switching browsers & see if that makes a difference? If that doesn’t work, try using incognito/private browsing mode, & check that you’re not running with any extensions.
     
    Let me know how it works out for you. Cheers! 

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