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Forum Discussion

rcorr's avatar
rcorr
New member | Level 2
6 years ago

How to Remove Passwords App and Vaults?

Hi, I clicked ok when Dropbox suggested I download both of these. I now realise I need neither of them, and they clutter up my Dropbox folders and cannot be moved. How to uninstall/unlink/unsubscrib...
Dropbox Passwords
Dropbox Vault
Setting up the apps
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi rcorr, thanks for messaging today!

 

The new Dropbox Passwords app and the Vault features don't take up any extra space on your account while they're empty.

 

Can you see if there is an option to disable the features from the account settings page?

 

Regarding the Twitter support, provided you're contacting the @DropboxSupport handle, then you are in contact with the official support team.

 

Hope this helps to clarify matters!

charlieegan3's avatar
charlieegan3
Helpful | Level 6
6 years ago

There does not appear to be a way to disable these folders.

 

I'm fine with the features being there, and not taking any space. I'd just rather they were hidden from the top level of my dropbox.

  • Ale_G's avatar
    Ale_G
    Helpful | Level 6
    6 years ago

    Please allow users to remove or at least hide those icons. Even though new features are welcome, I'd like to be able to opt out and come back in if needed. For very neat and organized users, having extra icons around is just a frustration.

    • Daphne's avatar
      Daphne
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Hey there peeps, thanks for your updates here!

       

      I can suggest checking out this thread here. If you're referring to the same icons that the OP showed in their Finder, then you can simply delete these as Walter mentioned. 

       

      Hope this helps!

      • charlieegan3's avatar
        charlieegan3
        Helpful | Level 6
        6 years ago

        Hey, thanks for the suggestion. I'm afraid it doesn't really help as I'm trying to remove the icons from my dropbox folder on dropbox.com and in my iOS apps.

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