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Forum Discussion
Maxim K.6
7 years agoHelpful | Level 5
How to turn off notification "Because it's online-only it won't be moved to your Recycle bin"
Does someone know, how to turn off this annoying notification?
"Delete xxx.xxx? Because it's online-only it won't be moved to your Recycle bin"?
Hey there bigsky - how are you today?
I moved your post under this thread as your inquiry echoes the OP's query and to keep things neat around our Community.
I double checked this internally and when it comes to the Smart Sync notifications and the option to disable them, this not possible I'm afraid.
This specific type of notifications is a failsafe in order to save our users from un-necessary deletion/changes and cannot be disabled.As for your consequent inquiry, again this is not possible; to disable those notifications beforehand.
At this point, I'd like to thank you for your feedback - I will log this with the team as a feature request.I know this isn't what you wanted to hear but I hope it helps to some extent. Please let me know if you have anything to add or ask; I'll be happy to follow up!
30 Replies
- Walter7 years ago
Dropbox Community Moderator
Hey there Maxim K.6 - how are you today?
Could you forward me a screenshot of this error and the steps you take that result in it so I can have a better look of the matter at hand?
Thanks!
- Maxim K.67 years agoHelpful | Level 5
Steps:
- enable smart-sync,
- make some directory "Online only"
- delete any file from it.
For every file I get this warning. I understand, how "Online only" works, can I switch this warning off?
- Walter7 years ago
Dropbox Community Moderator
Thanks for the additional info Maxim - most appreciated.
As I wouldn't want to give you false information, let me check with the team and I'll get back to you once I have an update to share.
Thanks for your patience in the meantime.
- Walter7 years ago
Dropbox Community Moderator
Following up on this, as I wanted to bring it under the attention of our experts, I just sent you a brief message to your Dropbox associated email address so we can have a better look into it.
Take a look at your inbox and we'll take it from there!
- bigsky7 years agoHelpful | Level 6
Hi all,
I'm using the latest macOS Dropbox client on a Mac. Everything works well but there are a handful of recurring Dropbox alerts I find extremely annoying.
The worst among the bunch are Online-only-files-related alerts, which I'm plagued by thanks to my Dropbox Pro subscription; they raise their ugly head with every (online-only) file deletion, without an option to turn off any future incarnations of it.
Picture:
The following notification are less annoying since they can be turned off after their initial appearance, yet I've been wondering if there's a way to disable them in advance, before they pop for the first time? This would really streamline the deployment of many Dropbox clients I'm required to do occasionally.
Thanks!
- Walter7 years ago
Dropbox Community Moderator
Hey there bigsky - how are you today?
I moved your post under this thread as your inquiry echoes the OP's query and to keep things neat around our Community.
I double checked this internally and when it comes to the Smart Sync notifications and the option to disable them, this not possible I'm afraid.
This specific type of notifications is a failsafe in order to save our users from un-necessary deletion/changes and cannot be disabled.As for your consequent inquiry, again this is not possible; to disable those notifications beforehand.
At this point, I'd like to thank you for your feedback - I will log this with the team as a feature request.I know this isn't what you wanted to hear but I hope it helps to some extent. Please let me know if you have anything to add or ask; I'll be happy to follow up!
- bigsky7 years agoHelpful | Level 6
Thanks. It would be great if opting-out of those alerts would be added in the future.
- KevinMcKraken7 years agoExplorer | Level 4
Seems similar to other posts, but I couldn't find a solution for this particular problem:
When deleting items from Dropbox on my Windows 10 device, I get a pop-up that states that I am deleting online-only files and that I can restore them throught the web application. I understood this the first, second, and 50th time. There doen't seem to be a checkbox for "Do not show again".
Do I have any options, or am I stuck with this? It makes cleaning my massive amount of folders take much longer than necessary.
- Jane7 years ago
Dropbox Staff
Hey KevinMcKraken, welcome to the Dropbox Community!I’ve moved your post under this discussion, as your initial description echoes what Maxim had asked back in June & I believe Walter’s explanation above should help you paint a clearer picture.I’m also following along, so please let me know if you have more questions for me. Thanks! - KevinMcKraken7 years agoExplorer | Level 4
Well, I can understand having the message in the first place, but not having a way to disable it because it's a "failsafe" makes less sense, since the process is non-permanent/reversable, as stated in the pop-up itself. I still think that we should have the option to acknowledge and disable the warning if we choose. If it's a liability issue, users simply disabling the message should give them no recourse, legal or otherwise.
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