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Romyo's avatar
Romyo
Explorer | Level 3
5 years ago
Solved

How to uninstall the desktop app and not lose my files?

How do I uninstall dropbox from my desktop (windows 10) without losing any of my own files?  I only installed it last week but I don't like it and I can't save files into my original folders. I find ...
desktop
Setting up the apps
Uninstall
windows
  • Walter's avatar
    Walter
    5 years ago

    Hey Romyo, thanks for joining our Community and happy Friday!

    If you made sure that the app has finished syncing and it's showing 'up to date' in your system tray, you can go ahead and uninstall it using these steps. 

    Your files won't be affected during that process and will remain in your Dropbox folder, which will be a local copy of your Dropbox files. 

    I hope this helps, Romy!

Romyo's avatar
Romyo
Explorer | Level 3
5 years ago

Hello Walter,

 

Many thanks for your response, it is most helpful.

I also want to remove the Dropbox folder from my hard drive and it says to drag it to the recycle bin.

Will this affect my own existing files or will they all still be there?! Just want to be sure before I do anything.

 

Many thanks

 

Romy

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
If you have stored those files elsewhere on your computer, those will be safe, Romy. 

Remember that your Dropbox folder will be a local copy where you'd be able to copy, move or delete files as you see fit. 

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