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kkraft0714's avatar
kkraft0714
New member | Level 1
2 months ago
Solved

I am unable to backup my Seagate drive to Dropbox

I have installed the Dropbox desktop app on my computer but when I open it it just looks like an Explorer window on the Dropbox drive, and there are no options to choose what files/folders to back up...
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  • Rich's avatar
    Rich
    2 months ago
    kkraft0714 wrote:

    when I open it it just looks like an Explorer window on the Dropbox drive ... Is that what the Dropbox desktop app is supposed to look like?

    You're opening the Dropbox folder in Explorer; not the Dropbox application.

    kkraft0714 wrote:

    I see no avatar or initials to click on in the Dropbox desktop app.

    You're clicking the wrong icon. You need to click the Dropbox icon in your system tray, near the clock.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
kkraft0714 wrote:

when I open it it just looks like an Explorer window on the Dropbox drive ... Is that what the Dropbox desktop app is supposed to look like?

You're opening the Dropbox folder in Explorer; not the Dropbox application.

kkraft0714 wrote:

I see no avatar or initials to click on in the Dropbox desktop app.

You're clicking the wrong icon. You need to click the Dropbox icon in your system tray, near the clock.

 

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