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dcross's avatar
dcross
Helpful | Level 5
2 years ago

I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.

Did this update by Apple break dropbox? Can no longer access through the finder.
desktop
Folders
Mac
bartread's avatar
bartread
New member | Level 1
2 years ago

Hi there,

I'm having a similar problem. In my case:

  • The Dropbox app is running and syncing, however
  • Dropbox is no longer visible in Finder and the only way I can get to Dropbox is via the app

This has happened after I recently upgraded to macOS Sequoia 15.1 on my M3 Macbook Pro. Firewall is active. Dropbox client version is 212.4.5767.

Can you advise how to get Dropbox back into Finder, please?

Many thanks,

Bart

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi bartread - sorry to hear you're having issues with this.

Could you please double check the version of the app that you're using? I'm asking because we're currently on either 212.3.5724 which is the Beta one, or the 211.4.6008 which is our stable version.

Also, can you take a look at the app's preferences and let us know your Dropbox folder's location as shown in the sync tab?

Did you try reinstalling the app since you first noticed this by the way?

Let us know and we'll take it from there! 

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