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dcross's avatar
dcross
Helpful | Level 5
2 years ago

I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.

Did this update by Apple break dropbox? Can no longer access through the finder.
desktop
Folders
Mac
Kennyboygolf's avatar
Kennyboygolf
New member | Level 1
12 months ago

I am having the same problem and it is costing me money. I can see all my client files on the desktop app, however, when I try to access the file I get the message "could not connect to Dropbox. Dropbox support is not helping. I have upgraded my account thinking this would help, it didn't. I am using OS 15.1.1

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Kennyboygolf, thanks for posting here! 

Would you mind sending over your app version, please? You can find this by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.

If you have a screenshot of the error you mentioned, it's more than welcome in order for us to have a visual too.

Keep me posted, and we'll take it from there! 

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