Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

dcross's avatar
dcross
Helpful | Level 5
2 years ago

I can no longer access Dropbox through Finder on macOS Sequoia 15.0.1.

Did this update by Apple break dropbox? Can no longer access through the finder.
desktop
Folders
Mac
Kennyboygolf's avatar
Kennyboygolf
New member | Level 1
12 months ago

I am having the same problem and it is costing me money. I can see all my client files on the desktop app, however, when I try to access the file I get the message "could not connect to Dropbox. Dropbox support is not helping. I have upgraded my account thinking this would help, it didn't. I am using OS 15.1.1

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Beth122, thanks for posting here! 

Have you tried any troubleshooting steps on your end? What about trying what Kathy O suggested, and seeing if that works out for you too?

If not, don't hesitate to let me know! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!