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Forum Discussion
sudoluke
4 years agoHelpful | Level 6
I cannot install the desktop app on Linux Fedora 37
Gnome 43 has removed
libnautilus-extension.so.1
making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.
For reference: https://ask.fedoraproject.org/t/official-dropbox-package-doesnt-install-in-fedora-37/27296
Here is a link to an open pull request to make the necessary changes: https://github.com/dropbox/nautilus-dropbox/pull/105
Hi there,
We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work.
We also recommend clearing your cache before retrying, as this can assist with some common errors.
Regards,
Emmet
70 Replies
Replies have been turned off for this discussion
- Walter4 years ago
Dropbox Community Moderator
Hi sudoluke, thanks for bringing this to our attention.
Would it be OK if we reach out via email to have a further look internally?
Thanks so much!
- dobs4 years agoExplorer | Level 4
Same here
[root@dobs-workstation dobs]# dnf install https://www.dropbox.com/download?dl=packages/fedora/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm
Fedora 37 openh264 (From Cisco) - x86_64 255 B/s | 271 B 00:01
Errors during downloading metadata for repository 'fedora-cisco-openh264':
- Status code: 404 for https://codecs.fedoraproject.org/openh264/37/x86_64/repodata/repomd.xml (IP: 8.43.85.67)
Error: Failed to download metadata for repo 'fedora-cisco-openh264': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried
Ignoring repositories: fedora-cisco-openh264
Last metadata expiration check: 0:18:11 ago on нд, 13-лис-2022 19:07:47 +0200.
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[FAILED] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18) - Hannah4 years ago
Dropbox Community Moderator
- jjadigo4 years agoHelpful | Level 6
Same here. How to use dropbox on F37?
- dobs4 years agoExplorer | Level 4
Yes
- exterm4 years agoHelpful | Level 6
Same here, and please feel free to reach out to me via email.
- yegnal4 years agoNew member | Level 2
Dropbox is arguably one of the best solutions for remote file storage.
I know there are some challenges with Linux from the standpoint of trying to provide support to the innumerable number of distributions out there, I get it...
But;
Maybe Dropbox could work more closely with the folks at Ubuntu & Fedora to maintain support those distributions at least, they happen to be the two distributions Dropbox provides download links, but the app doesn't work.
Fedora & Ubuntu use gnome, gnome uses Nautilus; Dropbox provided support for Nautilus, but now that is no longer the case so the installation fails by not being able to resolve dependencies. As of now, there is no solution or workaround, and I will not buy a Mac or install Windows just to get Dropbox to work, I will sadly migrate to an alternate supported solution..
This day and age I think this could be better managed. The Linux users our there are growing in number, I myself abandoned Microsoft years ago and never cared for Apple inc., and I know I'm not alone.
Hope this fosters some thought on the development side at Dropbox, and Thanks for listening....
- clop4 years agoNew member | Level 2
Hi,
nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm is not working on Fedora 37 because libnautilus-extension.so.1 is not available. Now Fedora propose libnautilus-extension.so.4
sudo dnf install nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm Last metadata expiration check: 0:48:14 ago on Wed Nov 16 13:58:44 2022. Error: Problem: conflicting requests - nothing provides libnautilus-extension.so.1()(64bit) needed by nautilus-dropbox-2020.03.04-1.fc21.x86_64 (try to add '--skip-broken' to skip uninstallable packages) sudo dnf provides libnautilus-extension* Last metadata expiration check: 0:50:05 ago on Wed Nov 16 13:58:44 2022. nautilus-extensions-43.0-2.fc37.i686 : Nautilus extensions library Repo : fedora Matched from: Provide : libnautilus-extension.so.4 nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library Repo : system Matched from: Provide : libnautilus-extension.so.4()(64bit) nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library Repo : fedora Matched from: Provide : libnautilus-extension.so.4()(64bit)Thanks
CL
- entodoays4 years agoHelpful | Level 5
I have the same issue. Please update for Gnome 43 compatibility.
- Megan4 years ago
Dropbox Community Moderator
Hey everyone!
You should all check your inbox, I've reached out internally about this, and I'd be happy to continue troubleshooting there.
Thanks!
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