Forum Discussion

LasseVK's avatar
LasseVK
Explorer | Level 4
2 years ago

I cannot see whether or not I'm eligible for the File Provider version of Dropbox

According to the article found here: https://help.dropbox.com/installs/dropbox-for-macos-support I should either see a "Get started" button, or a message saying I'm not (yet) eligible for the upg...
desktop
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for reaching out to us, LasseVK.

As a first step, you let us know what the current location of your Dropbox folder is, as seen in the Sync tab of the Dropbox preferences?

And can you send us a screenshot of the Sync tab as well?

Also, what is your macOS version?

Keep me posted.

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