Forum Discussion

LasseVK's avatar
LasseVK
Explorer | Level 4
2 years ago

I cannot see whether or not I'm eligible for the File Provider version of Dropbox

According to the article found here: https://help.dropbox.com/installs/dropbox-for-macos-support I should either see a "Get started" button, or a message saying I'm not (yet) eligible for the upg...
desktop
Mac
LasseVK's avatar
LasseVK
Explorer | Level 4
2 years ago

Current location is:
/Users/lassevk/Dropbox

macOS version Sequoia 15.1.1 (24B91)

I am not able to upload a screenshot here, I only get "File Not Allowed", but since this is Dropbox:

links removed

Since I have to scroll to see all of the contents of the sync dialog, I took two screenshots, they overlap.

Please let me know if you require anything else.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi LasseVK, I hope it's OK to jump in.

    Do you have any external drives connected to the computer in question/Dropbox app perhaps?

    Also, how many files do you have in your Dropbox folder in Finder currently, including any online-only files?

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