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jsingleton's avatar
jsingleton
New member | Level 2
6 days ago

I can't resume syncing after pausing indefinitely on Windows 11 (v240.4.8493).

Application Affected Dropbox Device Dell Desktop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 240.4.8493 Question or Issue I ...
desktop
sync
windows
BogdanDinu's avatar
BogdanDinu
New member | Level 2
6 days ago

Same on windows 10 with Dropbox version 240.4.8493

 

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
6 days ago

jsingleton​ BogdanDinu​ back with an update, the team is currently working on a fix for this and its scheduled to go out in our next update. Thanks so much for bringing this issue to our attention. 

In the meantime, you can use the native menu (right click) to resume syncing

  • frd81's avatar
    frd81
    New member | Level 2
    1 day ago

    Is there any eta on this?  I have the same issue, and right-clicking does not give me any option to resume.  

    • Dell_Dropbox's avatar
      Dell_Dropbox
      Icon for Community Manager rankCommunity Manager
      9 hours ago

      frd81​ The update will be deployed this week!

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