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Forum Discussion
jsingleton
2 months agoNew member | Level 2
I can't resume syncing after pausing indefinitely on Windows 11 (v240.4.8493).
Application Affected
Dropbox
Device
Dell Desktop
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
240.4.8493
Question or Issue
I paused syncing syncing last week "indefinitely." Now, I want to resume. But there is no way to do so. The bottom text of the app window pop-up just says "Syncing paused." That text is not clickable. The drop down next to it only lets you select how long to pause for. There is no "Resume." Yes, I have restarted the app and my PC. This is insane.z
14 Replies
Replies have been turned off for this discussion
- Denver11 month agoHelpful | Level 5
I was having exact same issue. colinm, thanks for the heads up about the button under Preferences to revert back to previous layout!
- ReggieNeedsHelp1 month agoNew member | Level 2
Please share how you did this. I can't get any sort of "Resume" option either! Are you running Windows?
- ReggieNeedsHelp1 month agoNew member | Level 2
Do you know how colinm did this? I can't get any sort of "Resume" option either! I'm running on Windows.
** Update: I found out how to go back to the classic layout in settings. That made my resume syncing button show up again.
- ReggieNeedsHelp1 month agoNew member | Level 2
Ok thank you. That worked! I went to Preferences --> General --> then DEselected the "Use the redesigned Dropbox system tray experience".
Then when I right clicked on the icon again, the resume option was there for me to resume syncing. Thank you!!
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