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Tim M.46's avatar
Tim M.46
New member | Level 2
1 month ago

I can't switch accounts on my Mac Mini

I have a M4 Mac Mini that is using the wrong DropBox account but I can't figure out how to switch it to the correct one. My PC is using the correct one and it is up to date with all files but my Mac Mini will not allow me to change my account. I have followed the directions to sign out of the wrong account but when I am automatically taken to the DropBox website it doesn't allow me to change my account to the correct one. It automatically assumes I want to sign into the incorrect one. What do I do? 

 

 

3 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi Tim M.46, thanks for providing these details!

    Just for clarification, are you trying to sign out of the Dropbox desktop application, or the Dropbox site?

    Do you have any password manager when using your browser, which could be automatically signing you into the Dropbox site?

    This will help me to assist further!

  • TimMcbrayer's avatar
    TimMcbrayer
    New member | Level 2
    1 month ago

    I finally figured out how to sign into the proper account. However, I have another question which is how do I merge two accounts so that the most recent version of any duplicates is the version kept? If I can merge two accounts then I can get rid of one of them. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    There's no way to merge two Dropbox accounts at this time Tim M.46

    Your best bet would be to move all of one account's content into a folder and then share this folder with the other account (the one you'd be keeping). 

    I hope this helps!

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