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Forum Discussion
billspears
7 years agoNew member | Level 2
I don't see Dropbox as an available location in the Files app. Why?
I am using ios12.1.4 and Dropbox 136.2.2. Dropbox doesn't have the passcode enabled but nevertheless does not show up as a location in the files app. FileBrowserGo does, so something is working, but ...
- 7 years ago
billspears wrote:
No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty). No Dropbox.
If Dropbox isn't listed as an available location after tapping on Edit, uninstall and reinstall the Dropbox app. Note that if you do, any files or folders you had marked as available offline will need to be marked as such again.
billspears
7 years agoNew member | Level 2
Thanks for the quick response. No, it just gives me iCloud Drive, On my iPod (File Browser Go and Garage Band), and Recently deleted (empty). No Dropbox.
anonymous
7 years agoCould you send a screenshot once you press Edit? Would like to see if there are any differences showing between our two Files app.
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