Forum Discussion

Assaf I.'s avatar
Assaf I.
Explorer | Level 4
3 months ago

I have two Dropbox folders on my computer - how can I fix this?

Application Affected Dropbox Folders on Desktop Device Desktop Operating System/Browser (if using the web) Windows 11 Question or Issue i tried to open dropbox from the programs below and it ...
desktop
sync
Assaf I.'s avatar
Assaf I.
Explorer | Level 4
3 months ago

see pic, what to do

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the update here, Assaf.

    If all your files are available in your account on dropbox.com, you can unlink your computer by signing out of the Dropbox app or by deleting the computer from your connected devices here.

    Then, you can uninstall the Dropbox app, safely delete your Dropbox folder (since it will be unlinked, no files will get deleted from your online account) and reinstall the app to choose which folders you want to sync.

    Let me know how it goes!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Assaf I., I wanted to jump in here and see if you still need help with this, or if your issue was resolved following Hannah’s suggestions.

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