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Forum Discussion
sleddog
2 years agoNew member | Level 2
I keep seeing an hourglass when clicking on the Dropbox icon on Win11 and nothing happens
When I click on the dropbox icon in the tray at the bottom of the screen, an hourglass appears for about 5 seconds, and then - nothing. same for clicking the icon in the start menu.
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- Nancy2 years ago
Dropbox Community Moderator
Hi sleddog, and thanks for posting about this here.
Can you upload a screenshot of the hourglass you mention?
If you hover over the Dropbox icon instead, can you see its app version?
Keep me in the loop.
- Rogaa2 years agoHelpful | Level 7Hi,
Did you try going to your applications and uninstalled the app? And reinstall by clicking this link: www.dropbox.com/install
Hope this helps
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