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Forum Discussion

Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 7
2 months ago

I see a "Couldn't start Dropbox" error on my macOS 15.7.1.

Application Affected Dropbox Desktop App Max Device M1 MAX MacBookPro Operating System/Browser (if using the web) macOS 15.7.1 Dropbox App Version (if using the app) 235.4.5905 Q...
desktop
Error Messages
Mac
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

Hey Benjamin Gordon​ welcome back,

Because you've installed Dropbox multiple times and switched between legacy and file provider, can we start by confirming that you only have one version installed currently?

On macOS, open Applications and ensure you don’t have multiple Dropbox versions ( legacy + File Provider) that might conflict.

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