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Forum Discussion

Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 7
2 months ago

I see a "Couldn't start Dropbox" error on my macOS 15.7.1.

Application Affected Dropbox Desktop App Max Device M1 MAX MacBookPro Operating System/Browser (if using the web) macOS 15.7.1 Dropbox App Version (if using the app) 235.4.5905 Q...
desktop
Error Messages
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi Benjamin Gordon!

Just to make sure we're on the same page: you initially mentioned you've tried an advanced reinstall. Did you follow these steps? 

If this didn't work, I'm going to need to send you an email, in order for us to have a closer look into this. Thanks! 

Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 7
2 months ago

yep. literally tried everything multiple times 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    No worries Benjamin Gordon!

    I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

    Thanks! 

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