Forum Discussion

alephtaph's avatar
alephtaph
New member | Level 2
8 months ago

I updated the desktop app to File Provider, but after logging back in, it's still not updated.

Every time when I try to update to file provider, it starts the update. The App restart and I see "Update in Progress" and then "Log out". After the logon everything is as it was before. Tried it s...
desktop
Mac
Setting up the apps
automandc's avatar
automandc
Explorer | Level 3
8 months ago

I am having this problem too.   It says I am eligible to update, starts the update, says it needs to restart, makes me select folders to sync (my dropbox is larger than my HD) and then reinstalls the regular version and reindexes the folder without moving it.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey alephtaph thanks for the link; I removed it per our Community Guidelines, since it contained personal info.

Can you and automandc both check the sync tab in preferences once again and let us know what the location of the Dropbox folder is now, after the update?

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