Forum Discussion

DJM54's avatar
DJM54
New member | Level 2
3 years ago

I want to stop using DropBox

 DropBox was recommended by someone I trusted but really didn't know how to use it. I want to stop using it because I have a Basic Plan which is out of space and has stopped synching.  I do not want ...
desktop
Dropbox Backup
Setting up the apps
Uninstall
szahmed's avatar
szahmed
New member | Level 2
2 years ago

I was using Dropbox for couple of years but on May 03, 2024, it synchronized my files to an older date and I lost all my 2024 data. It Customer Service is useless as they were not able to resolve the issues. I will not recommend anyone to use Dropbox. It is better to use a USB stick rather paying such hefty amount for extended storage 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi szahmed - sorry to hear about this.

     

    Since you got in contact with our support team about this, could you share your ticket ID so that we can look it up in our system? 

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