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Ananda13's avatar
Ananda13
Explorer | Level 4
2 months ago

I'm getting an error trying to calculate folder size on the Dropbox site.

Question or Issue I am trying to calculate the size of a folder. In the size column I see a triangle with an exclamation mark  Dropbox Plan Plus Operating System/Browser (if using the web) Chro...
Folders
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Ananda13's avatar
Ananda13
Explorer | Level 4
1 month ago

Thanks for your help but yes it is a folder with a lot of files, which makes it difficult for me to manually calculate the size of each subfolder. I'm disappointed the software can't do this. 

Is there another way for us to find out the amount of storage we are using?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey Ananda13, I completely understand your frustration here and rest assured that our team was made aware of your feedback.

Have you tried selecting fewer folders at a time? It might not work on the entire parent folder, but if you select a few subfolders at a time, it should work.

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