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I'm getting an error when reinstalling the desktop app on Mac OS
I was able to signing previously, but after a system restore and reinstallation of the MacOS, this is the only application giving an error.
This is the error:
bn.BUILD_KEY: Dropbox
bn.VERS...
bn.BUILD_KEY: Dropbox
bn.VERSION: 228.4.5567
bn.constants.WINDOWS_SHELL_EXT_VERSION: 80
bn.is_frozen: True
machine_id: 24bad416-b43f-52a8-9ff3-909263253e76
pid: 2248
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='brian', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='MYNAME', pw_dir='/Volumes/Crucial X10', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='brian', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='MYNAME', pw_dir='/Volumes/Crucial X10', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Volumes/Crucial X10'
appdata: '/Volumes/Crucial X10/.dropbox/instance2'
real_path='/Volumes/Crucial X10/.dropbox/instance2'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: None
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/5f/0wzs5ypj72v00w663v7tqrch0000gn/T'
real_path='/private/var/folders/5f/0wzs5ypj72v00w663v7tqrch0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 6861, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 207, in create_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 932, in result
File "desktop/dropbox/trace.py", line 351, in newfn
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 333, in _completion_domains
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 320, in set_result_or_convert_exception
File "desktop/dropbox/foundation/futures/basic.py", line 749, in set_result
File "desktop/dropbox/foundation/futures/basic.py", line 712, in _on_post
File "desktop/dropbox/foundation/futures/basic.py", line 1131, in _stage1
File "desktop/dropbox/foundation/futures/basic.py", line 991, in _when_done
File "desktop/dropbox/foundation/futures/basic.py", line 1150, in _stage2
File "desktop/dropbox/foundation/futures/basic.py", line 749, in set_result
File "desktop/dropbox/foundation/futures/basic.py", line 712, in _on_post
File "desktop/dropbox/foundation/futures/basic.py", line 1112, in _stage1
File "desktop/dropbox/foundation/futures/basic.py", line 455, in _then_callback
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 1043, in _init_completion
File "desktop/dropbox/trace.py", line 351, in newfn
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 969, in _init_completion_inner
dropbox.mac.internal.MacError: [Errno 19] Error Domain=NSPOSIXErrorDomain Code=19 "Operation not supported by device"
Jay
Dropbox Community Moderator
Dropbox Community ModeratorAre you trying to install the app and have the Dropbox folder on an external drive?
Could you provide the exact version of Mac OS you're running on your system?
