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Biggles07's avatar
Biggles07
New member | Level 2
4 years ago
Solved

iMac - Stop Using Dropbox

Hi All, I'm at my wits end trying to get my files back off DropBox and onto my computer. Clearly I've accidentally allowed DB to 'sync' my stuff. Now, despite it not being true, DP says my account is...
Computer Backup
desktop
Setting up the apps
sync
  • Chris_J's avatar
    Chris_J
    4 years ago

    Hello Biggles07

    Thanks for reaching out here in the Community.  Sorry, you are confused and having issues.  Dropbox is a syncing tool so whatever that is inside your Dropbox folder syncs to the Cloud (Dropbox Servers) so if we have you unlink the CLient from your iMac, then no more syncing will take place, then we can uninstall Dropbox CLient, then all will be the same as before


    First, go here:  https://www.dropbox.com/account/security   then find your iMac in Devices, click the trash icon and this will unlink your iMac from your DB account.  Then you can delete the Client, first by quitting the application.  You can do this by clicking on the Dropbox icon in your menu bar on the top right-hand side.  and click on your avatar (pic) and select quit.  This will quit the Dropbox Client.  

    then lastly, you can go into your Application folder, and drag the Dropbox icon into the trash.  Then you will not see any badges, etc.

Chris_J's avatar
Chris_J
Icon for Super User alumni rankSuper User alumni
4 years ago

okay, i think i know whats the issue is.  If you know for sure that the files and folders are there on Dropbox servers (the web interface,  I would personally, rename the Dropbox folder thats on your machine.  I think the client is being confused about the folder thats already on your Mac..  Go to your user folder and you will find Dropbox folder  HD/(username)/Dropbox 

rename the folder, or you can drag the folder to the desktop and reinstall Dropbox.  Then it will or should download a Fresh newly created folder and download everything to the folder anew.

 

once everything is working and to your satisfactory, you can delete the older Dropbox foler
Hope this helps

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