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Biggles07's avatar
Biggles07
New member | Level 2
4 years ago
Solved

iMac - Stop Using Dropbox

Hi All, I'm at my wits end trying to get my files back off DropBox and onto my computer. Clearly I've accidentally allowed DB to 'sync' my stuff. Now, despite it not being true, DP says my account is...
Computer Backup
desktop
Setting up the apps
sync
  • Chris_J's avatar
    Chris_J
    4 years ago

    Hello Biggles07

    Thanks for reaching out here in the Community.  Sorry, you are confused and having issues.  Dropbox is a syncing tool so whatever that is inside your Dropbox folder syncs to the Cloud (Dropbox Servers) so if we have you unlink the CLient from your iMac, then no more syncing will take place, then we can uninstall Dropbox CLient, then all will be the same as before


    First, go here:  https://www.dropbox.com/account/security   then find your iMac in Devices, click the trash icon and this will unlink your iMac from your DB account.  Then you can delete the Client, first by quitting the application.  You can do this by clicking on the Dropbox icon in your menu bar on the top right-hand side.  and click on your avatar (pic) and select quit.  This will quit the Dropbox Client.  

    then lastly, you can go into your Application folder, and drag the Dropbox icon into the trash.  Then you will not see any badges, etc.

LynnAJ's avatar
LynnAJ
Helpful | Level 5
4 years ago

it sounds a bit scary just because I'm unfamiliar with some of the terminology here, Chris.

 

Do you mean that i can literally drag a folder from the web version of DB to my laptop/desktop here?

"find Dropbox folder  HD/(username)/Dropbox 

rename the folder, or you can drag the folder to the desktop and reinstall Dropbox."

LynnAJ's avatar
LynnAJ
Helpful | Level 5
4 years ago

also, Chris, does DB prefer Safari to Chrome or vice-versa?

It actually seemed to work better when i tried it on Chrome earlier, but that could be a coinkydink. 😃

  • Chris_J's avatar
    Chris_J
    Icon for Super User alumni rankSuper User alumni
    4 years ago

    Lynn

    what I meant is the actual Dropbox folder on your Mac, I am assuming that you have the Desktop Dropbox Client installed.  I was wanting to make sure you have all the folders that you were searching for by going to the web interface (Browser).  Any browser will do.

     

    on your Mac, you have a Dropbox folder.  Dropbox CLient watches for any changes and syncs these changes to Dropbox server  (aka The Cloud) (Browser)

     

    I was wanting to make sure there is no Dropbox folder on your Mac when you reinstall Dropbox client. (App)  When you install the app, it will create a Dropbox folder in your user folder on your Mac.  When I stated to drag folder to desktop, I was suggesting that you make a copy of the Dropbox folder or rename it, I don't want the reinstallation to 'find' a Dropbox folder.  I wanted it to create a new Dropbox folder and redownload all folders and files from Dropbox Servers

     

    I hope this helps

  • LynnAJ's avatar
    LynnAJ
    Helpful | Level 5
    4 years ago

    ohhhhh, thanks for clarifying that and yes, i have the app now on my mac.

    and i see the dropbox folder in the mac applications folder, as well as in my menus, top and bottom on the desktop.

    so now i can proceed to the next thing and meanwhile, i have a call with Apple Support to iron out the other issues.

     

    thank you very much.

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