Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

royd1000's avatar
royd1000
Explorer | Level 4
7 years ago
Solved

import a document from word to paper

Hello, I think I had this usefull feature before and i can't find it now. How do I import a word document to paper ? Thanks
Dropbox Paper
Setting up the apps
Third Party Integrations
  • Jane's avatar
    Jane
    7 years ago
    Hey there (lizod), thanks for checking in with us on on our Community! 
     
    While the "Import doc" feature on Paper home 🏠 has been temporarily disabled, you can still insert any file into Dropbox Paper. Please do let me know here in case you have any additional questions after having a look at resource I linked above & I’ll do my best to check back with you. Take care & happy đŸ“ editing until we talk again!
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey peytonstafford, thanks for checking in with us! 
 
For starters, you should be able to access your Dropbox files in Paper through the ribbon you’re seeing at the bottom as you’re editing a Paper doc. You can also drag and drop any file in Dropbox, as long as it's under 50 MB. Was there any special formatting that didn’t make it across?
 
Let me know whenever you get a chance! 
peytonstafford's avatar
peytonstafford
Helpful | Level 6
7 years ago

Hi Jane,

Thank you for your response. Unfortunately, I do not see a ribbon at the bottom of my Paper documents, and when I view the Word file under discussion in Dropbox, the options to open it are MicroSoft Word or to show it in Finder. There is no longer the option to open it in Paper. Am I missing something?

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Thanks for checking my pointers & keeping me in the loop here peytonstafford! 
     
    We may be viewing something different, however I’d be interested in seeing what a blank new Paper doc looks on your end to better understand the differences. If that’s okay with you, could you include a screenshot (without personal info) in your next message?
     
    Re-iterating from my last comment, instead of importing your files from Dropbox to Paper, you can drag & drop them inside a Paper doc. If you’ve already stored this file in your Dropbox account, you should get a brief note about the match. 
     
    [On a brief sidenote, this thread was initially created (almost) a year ago, so the feature has evolved since then.]
     
    I’ll be awaiting this screenshot to further advise. Thanks again! 
    • peytonstafford's avatar
      peytonstafford
      Helpful | Level 6
      7 years ago

      Thanks, again, Jane. Here is the screenshot you requested. Screen Shot 2019-11-05 at 9.08.42 AM.pngScreen Shot 2019-11-05 at 9.08.42 AM.png

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Thanks for the screen grab peytonstafford! 
         
        Can I have you click within the doc once to see if the insert menu appears? 

         

        Thanks again for keeping in touch; please let me know how you get on with my suggestion! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions