Forum Discussion

chiaradambrogio's avatar
chiaradambrogio
Explorer | Level 3
3 years ago

Impossibile avviare Dropbox - I can't open the app

Buonasera, quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio "Impossibile avviare Dropbox". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstalla...
desktop
Error Messages
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi chiaradambrogio, thanks for the error log.

 

Can you please quit the Dropbox app and then relaunch it from your applications folder, to see if that helps?

 

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Ciao chiaradambrogio, grazie per il registro degli errori.

 

Puoi chiudere l'app Dropbox e riavviarla dalla cartella delle applicazioni per vedere se questo aiuta?

 
chiaradambrogio's avatar
chiaradambrogio
Explorer | Level 3
3 years ago

Ho provato ma non ha funzionato

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

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    Grazie per le informazioni, per approfondire la questione, sarebbe possibile contattare l'email associata al tuo profilo nel forum?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks! I just sent you an email and we'll continue working on this there.

         

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        Grazie! Ti ho appena inviato un'e-mail e continueremo a lavorarci lì.

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