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Forum Discussion

donbongo's avatar
donbongo
Explorer | Level 4
4 years ago

Incredibly high CPU and battery usage by Dropbox App on Mac

I have the dropbox app installed on my 2019 MacBook Pro and for weeks now I've noticed CPU usage above 100% on my machine, which often causes the fans to spin up to insane levels (thank you intel Mac...
desktop
Mac
rmiz's avatar
rmiz
Explorer | Level 3
3 years ago

I am having the same problem with my Macbook Pro. Just in the last week I noticed that the battery drains even while it is plugged in, and when I click on the battery icon it says that Dropbox is using a lot of energy. Was there a resolution to this issue?

donbongo's avatar
donbongo
Explorer | Level 4
3 years ago

I've been in contact with some engineers directly at dropbox after another issue and I have not found any solution. In fact, this morning my computer has dropped unbelievably from about 75% to 11% in just *34 minutes while plugged in* due to dropbox power usage. 

 

I was told to sign out and sign back in to dropbox, which obviously has not worked. I believe the culprit is an external hard drive backup which is somehow syncing my computer to death.

  • rmiz's avatar
    rmiz
    Explorer | Level 3
    3 years ago

    Thanks for your reply! I have a similar but different situation. My company keeps all of our files on Dropbox, and so any time someone makes a change to a file it syncs. Even if I set many things to online-only, it is still syncing something most of the day. I may try downgrading my OS if this continues to be a problem, since I think it only started after I upgraded to Monterey.

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